Inside Sales Coordinator, Nuage Corporate Office - Miami, FL
Location
Miami, FL
Job Description
Reporting to the Director of Sales, the Inside Sales Coordinator plays a critical role in driving the efficiency, effectiveness, and strategic operations of the sales department. This position requires independent judgment and discretion in managing complex sales support functions, prioritizing competing deadlines, and making operational decisions that impact client relationships and departmental success. The Inside Sales Coordinator partners closely with Account Executives and Sales Leadership to ensure seamless execution of sales initiatives, optimized client experiences, and alignment with the company’s revenue goals.
What You’ll Do
Strategic Account Management Support
- Evaluate and approve new Trade Account applications, ensuring compliance with company standards and aligning prospects with appropriate Account Executives for optimal engagement strategies.
- Assess and respond to complex client inquiries via multiple channels, providing solutions or directing matters to the appropriate decision-makers.
Sales Operations Coordination
- Oversee the processing and management of non-revenue generating orders (samples, swatches, photoshoots, hospitality donations, etc.), determining product availability and coordinating cross-departmental resources to ensure fulfillment without disrupting primary revenue channels.
- Analyze inventory data, anticipate shortages, and authorize Inventory Addition Requests to meet strategic project requirements.
Revenue-Impacting Administrative Oversight
- Run daily financial and operational reports to identify outstanding balances, evaluate risk of delay, and determine the most effective resolution strategies to protect company cash flow.
- Ensure all order processing aligns with contractual obligations, brand standards, and client expectations.
Cross-Functional Communication & Decision-Making
- Act as a liaison between Sales, Production, and Shipping to ensure cohesive execution of sales initiatives.
- Provide actionable insights to Sales Leadership on client engagement patterns, process efficiencies, and operational bottlenecks.
Process Improvement & Best Practices
- Develop, recommend, and implement improved workflows for sales support operations, leveraging data and technology to enhance team productivity.
- Mentor and guide junior team members or temporary staff in sales process best practices.
What You’ll Need
- Bachelor’s Degree in Business, Marketing, or related field preferred.
- Minimum 2 years experience in the event or hospitality industry in one of the following functions: Sales, Sales Operations, or Hospitality/Event Management.
- Proven ability to make independent decisions in fast-paced environments.
- Advanced skills in CRM platforms, Microsoft Office Suite (Excel & Word), and order management systems.
- Ability to read, analyze, and interpret business documents.
- Exceptional organizational skills with the ability to prioritize high-impact tasks.
- Strong written and verbal communication skills (Bilingual in English and Spanish is a plus).
Physical Demands & Work Environment
- Strong written and verbal communication skills (Bilingual in English and Spanish is a plus).
- Standard office environment with moderate noise levels.
- Occasional travel may be required for team meetings, training, or client events.
If you meet the qualifications and are interested in this exciting opportunity, please submit your resume for consideration. We offer competitive compensation, benefits, and opportunities for growth and advancement.
Who We Are
Born in Miami, set at tables around the world, Nuage is a leading linen and event rental company with an extraordinary track record of helping customers execute their creative visions by incorporating our beautiful products when bringing milestone celebrations to life. We take pride in our extremely loyal customer base and our talented team, composed of genuinely caring individuals dedicated to delivering on our promises. We value imagination, diversity, and the growth opportunities we provide to our team. We're seeking innovative, smart, and hard-working individuals who thrive on creative thinking and ingenuity. Join us in our mission to inspire customers, create products that tell stories, and continually evolve our brand.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
